Shipping & Returns
ITEMS ship by Regular postage within Australia. Express postage is also available at an additional cost. This option may be selected during check out Procedure. Larger items may ship with Direct Freight or Couriers Please as deemed suitable.
Orders ship same day, or next business day once cleared funds have been received. It is our aim to get your order to you as quickly and seamlessly as possible with minimum fuss and maximum convenience.
INTERNATIONAL: We ship to international destinations, please contact us for an international shipping quote.
Occasionally orders may be delayed in the postal service, unfortunately this is beyond our control, However we use our best endeavors to resolve any issues should they arise. Ultimatly Blue lpg are not responsible for shipping delays and are not liable for compensation should any delay occur.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, )
Check/Money Order
Cash On Delivery
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
Blue LPG Pty.Ltd.
Po Box 31
Hurstbridge Vic 3099
p. 1300307795
f. 03 86486827
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, Electrical items must be unopened in original packaging, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Goods may be returned up to 30 days after purchase.
Goods must be in original, un-used condition. Goods that have been used, installed, or damaged will not be accepted for return unless deemed faulty as a result of manufacturing defect
Postage costs are not refundable, all return postage costs are at the purchasers expense.
Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund.
All shipping and freight charges are to be bourne by the purchaser.
Include in your package a signed letter stating the reason for your return and the original receipt.
Mail your returned item to:
Blue LPG Pty.Ltd.
Po Box 31
Hurstbridge Vic 3099
p. 1300307795
f. 03 86486827
Restocking Fee
Some items may be subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in like new condition, you may exchange your item for a different item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.